Confident Staff.
Calmer Conflict.
Safer Workplaces.
Conflict management, de-escalation and physical intervention training for teams facing abuse and aggression. For over 25 years, we’ve given staff the skills to respond safely and lawfully, before a situation becomes an incident.
•01OUR EXPERTISE
Training your team will actually use, because it’s built for the job they really do.
Stand2 is one of the UK’s longest established and most trusted training providers. We deliver de-escalation, personal safety and physical intervention training across healthcare, education, transport, security, retail and social care, shaped around the risks your teams actually face.
Known for our unique methodology and for selecting only the highest quality trainers, we design every programme ourselves, for teams like yours. Challenging situations develop fast, so everything we teach is built on simple, practical principles that are easy to remember and easy to apply when it matters most.
Every course is delivered by handpicked professionals with genuine operational experience of the environments your staff work in. They have managed these risks themselves, not just read about them.
Your staff will leave more confident, better equipped to make decisions, and ready to handle difficult situations safely, professionally and within the law.
But don’t just take our word for it. See why we’re rated 5 stars across 250+ Google reviews.
• 02 THE APPROACH
Real-world training, designed for real-world risk.
Our programmes cover the full spectrum of workplace risk, from de-escalation and challenging behaviour through conflict management and personal safety to physical intervention for higher-risk roles.
Every course follows the same hierarchy of response. Avoidance and de-escalation come first, and for most staff that’s where the training rightly stops. Physical intervention is only taught to those who genuinely need it.
We never teach skills in isolation. That’s why we won’t run breakaway as a standalone course: a breakaway without the communication before it and the decision-making after it isn’t real-world training.
Before we deliver anything, we learn your roles, environments and policies. Sessions are practical, scenario-led and trauma-informed, with refresher programmes and accredited train-the-trainer options for organisations training at scale.
Every sector has its own risks.
We understand yours.
•04Why Choose Stand2
The right training, delivered to the highest standard, always.
From introductory de-escalation to advanced physical intervention, we make sure your training fits your environment, is proportionate to your risk and genuinely works, not just a box ticked.
•05OUR TRAINING PHILOSOPHY
Everything we teach is governed by our five basic principles, so you can be confident that what your staff learn is safe, ethical, legally defensible and proportionate to the risk they face.
The safety and wellbeing of everyone involved – staff, service users, and learners – comes first.
Our training prioritises recognising risk early, preventing escalation, and protecting physical and psychological safety at all times.
Physical intervention is never the starting point.
We teach a clear hierarchy of response:
Prevention → De-escalation → Personal Safety → Intervention
Avoidance and de-escalation are always preferable wherever possible.
Effective practice is not about techniques – it is about judgement.
Learners are taught how to make defensible decisions based on necessity, proportionality, risk, policy, and legal responsibilities.
Where action is required, the least restrictive and safest option should always be considered first.
Our approach protects dignity, autonomy, and the rights of the people staff support.
Training must reflect the reality of the environments people work in.
We design programmes around each organisation’s roles, risks, and policies, while ensuring learning is delivered in a psychologically safe, trauma-informed way.
• 07 LATEST NEWS
Real experience. Practical insight. Written by people who’ve lived it and taught it.