News & Resources

What are the four functions of challenging behaviour?

a conflict between an angry man and a shop worker

Challenging behaviour usually serves a purpose for the person showing it - even when that isn't obvious in the moment. A widely used model in behaviour-support and frontline training identifies four core functions:

  • Attention - seeking interaction or response from others, positive or negative
  • Escape or avoidance - trying to get out of a task, demand, or situation
  • Access - trying to obtain a preferred item, activity, or outcome
  • Sensory - internally driven, regardless of how others respond

Understanding why a behaviour is happening - not just what it looks like - is what allows staff to respond proportionately rather than reactively, and it's central to positive behaviour support (PBS) approaches used across health, social care, and education settings.

Stand2's Managing Challenging Behaviour Training covers how to recognise these functions in practice - see also what is the most common cause of challenging behaviour for related ground.

Written by Stand2
Google Reviews

At Stand2 we go above and beyond to understand and meet your expectations. Here are some of our recent reviews.

As the trusted leader in conflict management, personal safety, and physical intervention training, we aim to elevate standards across the UK and beyond by bringing evidence-based practice, operational credibility, and expert instruction to every sector we serve.
View All Reviews
Great session on conflict resolution. Session was informative and helpful for managing situations of conflict. Would highly recommend.

Brilliant course! Instructors (Steve and Dave) friendly and knowledgeable, made everyone feel really comfortable. Wonderful overall experience and know have a better knowledge of conflict resolution techniques.

Good training, helpful for increasing awareness of threats and process for justifying and processing conflict resolution.

Great experience practical elements really helped consolidate my knowledge.

The instructors were very knowledgeable, approachable and supportive. Great and informative session, thank you!


Excellent delivery, really informative & engaging, cannot fault the whole package. Thank you

Great training and was delivered to a high standard. Paul was very friendly and made me feel at ease

Very useful in practical life, specifically in my workplace.