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Where Can I Find Training on Conflict Management in the Workplace?

Two men in a meeting room, one wearing an NHS ambulance service uniform with a lanyard, the other speaking and gesturing

Conflict management training for the workplace should cover de-escalation, personal safety, and proportionate decision-making under pressure - built around the specific risks your staff actually face, not generic theory. Look for training that's scenario-based, medically reviewed where physical safety is involved, and backed by a proper Training Needs Analysis, rather than a one-size-fits-all course.

Stand2's Conflict Management & Personal Safety training is built on exactly this approach, for organisations where staff face a real, foreseeable risk of aggression even if physical intervention isn't a daily part of the role. It sits within Stand2's wider Conflict Management Training, which also covers Lone Worker Safety for staff operating without immediate support nearby.

Written by Stand2
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At Stand2 we go above and beyond to understand and meet your expectations. Here are some of our recent reviews.

As the trusted leader in conflict management, personal safety, and physical intervention training, we aim to elevate standards across the UK and beyond by bringing evidence-based practice, operational credibility, and expert instruction to every sector we serve.
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Excellent. Done a few courses over the years regarding conflict management and this was the best. Relaxed teaching and no one was afraid to make a mistake or ask any questions. Enjoyed this much more than my recent SIA renewal in all honesty.

Really thoughtful and experienced teachers. After the training I felt really confident in conflict resolution and physical intervention. Thank you now I know how to protect myself, the general public and my organisation if a situation comes up.

Very well structured course and effectively taught. Techniques and solutions were very helpful.

Very good! Other security companys should learn this Easy to learn


Fantastic course, gave a really easy to remember process for handling conflict management. Trainers were great, I thoroughly enjoyed it.

Really course, tutors were great especially Chris who made it fun and interactive

Really enjoyed the training Dave and Chris are very engaging

Engaging PowerPoint, really good instructors, time to practice techniques

I recently completed training at Stand2 and had a great experience. The course was well organised, engaging and delivered by Chris C, who explained everything clearly using practical, real-life examples. The training has given me greater confidence in managing conflict, assessing risk, and keeping myself and others safe. I would highly recommend this course to anyone looking to develop these important skills.