News & Resources
Is a Lone Working Risk Assessment a Legal Requirement?
Yes. There's no single standalone "lone working law" in the UK, but the requirement is real - it's folded into existing legislation rather than written as its own act.
The Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999 both require employers to assess risks to employees, and HSE guidance is explicit that this duty extends specifically to people who work alone. It isn't optional, and "we've always done it this way" isn't a risk assessment.
In practice, that means employers - whether a transport operator or a housing association sending staff on home visits - need to identify which roles and shifts involve lone working, assess the specific hazards (violence, medical emergencies, remote locations), and put proportionate controls in place: check-in procedures, alarms, and lone worker safety training among them.
Home visits carry a distinct version of this risk worth flagging separately: staff are entering someone else's private property, often somewhere they haven't been before, with no control over the environment the way a depot or vehicle-based role offers. A generic lone-working policy borrowed from one context won't capture the other properly - the assessment needs to account for the specific unpredictability of each setting.
Is it a legal requirement for staff to have a lone working risk assessment? True or false
True - with one clarification that trips people up on the way to the answer.
There's no single piece of legislation called the Lone Working Act, so anyone searching for one comes up empty and may conclude the duty doesn't exist. It does. The requirement sits inside the Management of Health and Safety at Work Regulations 1999, which oblige employers to make a suitable and sufficient assessment of the risks their employees face, and HSE guidance is explicit that this extends to people who work alone.
So: true. The absence of a dedicated law is not the absence of a duty.
This is general guidance, not legal advice - for a compliance review specific to your organisation, speak to your legal or HR team.
Knowing it's required is one thing - here's how to actually carry out that assessment.