Level 03 – Physical Intervention

Advanced Conflict Management & Physical Intervention Trainingfor Education

A comprehensive programme for teaching assistants, learning support staff, behaviour leads, and PRU or SEND staff who may need to use reasonable force as a genuine last resort to prevent harm.

Designed to strengthen decision-making, risk awareness, and safe, proportionate physical skills – fully aligned with the legal framework for reasonable force in schools and colleges, and with your safeguarding responsibilities.

Speak to an expert 
 
  
 Google 
 
 Google rating 
 
 5.0 Google star 1Google star 2Google star 3Google star 4Google star 5
Duration 2 days
Delivery Methods
  • In person
  • Standpoint
  • Affiliate Trainer Programme
Assessments
  • OBSERVATION
  • PARTICIPATION
  • SUPERVISED PRACTICAL DEMONSTRATION
  • FORMATIVE ASSESSMENT
Stand2 trainer and client smiling

•01COURSE OVERVIEW

Providing staff with the knowledge, judgement, and practical capability to prevent, manage, and safely resolve physical conflict – as a last resort, within a clear legal and ethical framework.

Participants explore the legal basis for reasonable force in education settings under Section 93 of the Education and Inspections Act 2006 and related DfE guidance, develop confident communication and de-escalation skills, and learn a medically reviewed set of safe, non-harmful physical responses used only when necessary and proportionate. The course reinforces risk awareness, teamwork, and post-incident responsibilities – including recording, reporting, and reviewing incidents in line with safeguarding and restraint-reduction good practice – ensuring staff can act decisively while maintaining dignity, safety, and defensible practice throughout.

This programme is accredited and independently medically reviewed by a consultant in emergency medicine – ensuring every technique taught is safe, proportionate, and clinically defensible.

Speak to an expert
• 02 HOW THIS TRAINING HELPS

How this training helps your organisation

  • More confident, consistent responses when reasonable force genuinely is the safest option – for pupils, students, and staff alike
  • Reduced risk of injury to staff and pupils during physical incidents
  • Improved legal and professional defensibility when a use-of-force incident is reviewed by governors, the local authority, or Ofsted
  • Clearer team communication and coordination between staff during live incidents
  • Stronger adherence to your behaviour policy, positive handling plans, and the principle of least restrictive practice
  • Better incident reporting to support safeguarding records, restraint-reduction monitoring, and continuous improvement
Speak to an expert
Managing challenging and aggressive behaviour

•03.RISKS ADDRESSED

Where physical intervention may be necessary, the cost of poor training is too high to ignore. Without the right training, your staff may:

Checklist icon Use non-defensible or unsafe physical responses that expose the school to legal, regulatory, and safeguarding risk
Checklist icon Make inconsistent or impulsive decisions under pressure, without reference to an individual pupil’s positive handling plan
Checklist icon Fail to recognise medical, positional, or situational risks during a physical incident
Checklist icon Escalate situations unintentionally through unclear communication or poor team coordination
Checklist icon Place themselves, colleagues, or the pupil at greater risk of harm
Checklist icon Struggle to coordinate effectively as a team during a high-pressure incident
Checklist icon Under-report incidents, limiting safeguarding oversight, restraint-reduction data, and organisational learning

The good news is that this is entirely preventable. That’s what this course is for.

Speak to an expert
• 04 LEARNING OUTCOMES

Here’s what your staff will be able to do differently:

Speak to an expert
Recognise and manage the three types of risk.
• 04 LEARNING OUTCOMES

Here’s what your staff will be able to do differently:

  1. 01 Recognise and manage the three types of risk.
  2. 02 Identify risks associated with physical intervention, including medical, positional, and situational risks.
  3. 03 Explain the legal, ethical, and organisational principles governing physical intervention.
  4. 04 Recognise their duty of care and professional responsibilities.
  5. 05 Demonstrate situational awareness and early warning recognition to prevent escalation.
  6. 06 Use verbal and nonverbal communication strategies to defuse tension and reduce the need for physical intervention.
  7. 07 Describe the hierarchy of responses, emphasising prevention, deescalation, and last resort physical contact.
  8. 08 Apply decision-making models to choose the safest and most proportionate response.
  9. 09 Demonstrate self-control, emotional regulation, and professional behaviour under pressure.
  10. 10 Recognise personal limits and seek support when required.
  11. 11 Demonstrate safe, non-harmful physical skills designed to reduce risk and increase safety for all parties.
  12. 12 Apply safe positioning, movement, and team coordination principles to minimise harm.
  13. 13 Work effectively as part of a team with colleagues and external services.
  14. 14 Demonstrate safe and effective management of bystanders during high risk incidents
  15. 15 Transition away from physical contact as soon as it is safe and appropriate.
  16. 16 Describe and follow organisational procedures for incident reporting and review.
  17. 17 Contribute to post incident debriefs that prioritise dignity, safety, and continuous improvement.
  18. 18 Reflect on incidents to identify learning, reduce recurrence, and support staff wellbeing.
  19. 19 Apply the programme’s principles consistently across different environments and service users.
Speak to an expert
Festival place
More Case Studies
05 CASE STUDY

Festival Place – Security and Customer Safety Teams

Festival Place is a leading shopping and leisure destination in Basingstoke, home  to over 140 retailers, more than 20 restaurants, and a 10-screen cinema. The centre  combines visible, proactive security with discreet, covert safety measures to  ensure a calm, safe environment for millions of visitors each year. 

Stand2 delivered Advanced Conflict Management & Physical Intervention training  to strengthen the centre’s already well-established commitment to safety. The  programme ensured that Festival Place staff are among the best equipped in the  sector to prevent escalation, make defensible decisions under pressure, and apply  safe, medically reviewed physical intervention only when necessary. 

Staff reported increased confidence, clearer communication during challenging  incidents, and improved coordination when working as a team. The training  supported Festival Place’s ongoing commitment to providing a safe, reassuring  experience for shoppers, visitors, and employees across this large and diverse  environment.

Encroachment drill
• 06 Course Delivery & Assessment

Two days of structured, medically reviewed training – built around the specific risks your staff face.

Delivery: This two-day programme is delivered in person through structured theoretical input, scenario-based exercises drawn from real classroom and school situations, supervised physical skills practice, and reflective discussion. Every programme is preceded by a Training Needs Analysis to ensure the content, scenarios, and physical skills are directly relevant to your setting, behaviour policy, and the pupils your staff support. StandPoint, our online learning platform, supports the programme with additional resources and materials.

Medical review and accreditation: All physical techniques taught on this programme are independently medically reviewed by a consultant in emergency medicine and fully risk assessed by a NEBOSH-qualified practitioner. The programme is accredited, and this level of independent medical oversight is not standard across the physical intervention training sector – it is Stand2’s commitment to ensuring that every technique is safe, proportionate, and clinically defensible before it is ever taught to a delegate.

Assessment: Learning is assessed through observation, participation, and supervised demonstration of techniques. Assessment is continuous and practical – based on how staff apply what they’ve learned in realistic, controlled conditions.

Certification: Every participant who successfully completes the programme is formally certified by Stand2, receiving a uniquely numbered certificate that confirms they have met the programme’s assessed standards. Each delegate is entered onto the Stand2 Training Register, which we maintain on your behalf – giving your school or trust a clear, auditable record of who has been trained and when annual refresher training is due.

Training environment: Psychological and physical safety are prioritised throughout. All sessions are delivered with clear consent, trauma-informed facilitation, close supervision, and robust safety protocols. No participant is asked to take part in any activity they are uncomfortable with.

•07.Frequently asked questions

Can’t find what you’re looking for? Call us or drop us a message.

Contact Us Talk to us on 01952 928134
Is this course suitable for staff with no prior physical intervention training?
Yes. The programme builds from first principles – legal framework, de-escalation, and decision-making – before introducing any physical skills, so no prior training is required.
Are any pain-based techniques taught?
No. All techniques are non-harmful, medically reviewed, and designed around the principle of least restrictive practice.
Are the physical intervention techniques medically safe?
Yes. Every technique is independently reviewed by a consultant in emergency medicine and risk assessed by a NEBOSH-qualified practitioner before it is taught.
Is physical intervention training a legal requirement for schools?
There’s no single legal requirement to hold a specific qualification, but schools have safeguarding and health and safety duties that mean staff who may need to use reasonable force should be properly trained, and any use of force should be lawful, necessary, and proportionate under Section 93 of the Education and Inspections Act 2006 and related DfE guidance.
What is a Training Needs Analysis and why is it required?
It’s a short scoping process before the course, where we work with you to understand your pupil population, existing positive handling plans, and the specific situations your staff face – so the two-day programme is built around your actual context, not a generic template.
What settings is this course suitable for?
Mainstream schools, SEND schools, PRUs, and further education colleges where staff may occasionally need to use reasonable force to keep a pupil, student, or others safe.
How does this training support legal and professional defensibility?
By grounding every technique and decision in the legal and safeguarding framework that applies to schools, and by giving staff clear, consistent language and recording practice to evidence that any use of force was necessary and proportionate.
Does Stand2 training come with a certificate?
Yes. Every participant who successfully completes the programme is formally certified by Stand2 and issued with a uniquely numbered completion certificate. Each delegate is also entered onto the Stand2 Training Register, which we maintain on your behalf – providing your organisation with a clear, auditable record of who has been trained and when annual refresher training is due.
How do you ensure psychological and physical safety during training?
All sessions are delivered with clear consent, trauma-informed facilitation, close supervision, and robust safety protocols. Physical skills are practised in a controlled, supervised environment with appropriate safety measures in place throughout. No participant is asked to take part in any activity they are uncomfortable with.
How often should staff refresh this training?
We recommend annual refresher training for this programme, in line with good practice for physical intervention skills.
•08.Start the conversation

This course is ideal for organisations whose staff may need to use safe, proportionate physical intervention to prevent harm.

If you’re responsible for staff safety, safeguarding, or operational risk, we can help.

"*" indicates required fields

It helps to know your sector, roughly how many staff, and the kinds of situations they face – but as much or as little as you like.
Privacy Policy*
Newsletter
We do not use your personal information for any reason other than to contact you back. You can find our privacy policy by clicking here.

Safety does not happen by accident, it happens by design.

Find a course

Page Links

Fast Access

STAY CONNECTED

Location Icon

Waterside, Basin Road,
Worcester, WR5 3DA

 Phone Icon 01952 928134 Email Icon [email protected]

© Copyright 2026 Stand2 Ltd

Website Design & Build by Reach Digital
Google Reviews

At Stand2 we go above and beyond to understand and meet your expectations. Here are some of our recent reviews.

As the trusted leader in conflict management, personal safety, and physical intervention training, we aim to elevate standards across the UK and beyond by bringing evidence-based practice, operational credibility, and expert instruction to every sector we serve.
View All Reviews
Excellent. Done a few courses over the years regarding conflict management and this was the best. Relaxed teaching and no one was afraid to make a mistake or ask any questions. Enjoyed this much more than my recent SIA renewal in all honesty.
Nick Clay
Nick Clay
Really thoughtful and experienced teachers. After the training I felt really confident in conflict resolution and physical intervention. Thank you now I know how to protect myself, the general public and my organisation if a situation comes up.
Osagie Justice
Osagie Justice
Very well structured course and effectively taught. Techniques and solutions were very helpful.
Nathan
Nathan
Very good! Other security companys should learn this Easy to learn
Kieran Fleming
Kieran Fleming
Dinujan
Dinujan
Fantastic course, gave a really easy to remember process for handling conflict management. Trainers were great, I thoroughly enjoyed it.
Rebecca Percox
Rebecca Percox
Really course, tutors were great especially Chris who made it fun and interactive
Marie Bryant
Marie Bryant
Really enjoyed the training Dave and Chris are very engaging
Ryan Jackson
Ryan Jackson
Engaging PowerPoint, really good instructors, time to practice techniques
Emily Rowlands
Emily Rowlands
I recently completed training at Stand2 and had a great experience. The course was well organised, engaging and delivered by Chris C, who explained everything clearly using practical, real-life examples. The training has given me greater confidence in managing conflict, assessing risk, and keeping myself and others safe. I would highly recommend this course to anyone looking to develop these important skills.
Florian Paun
Florian Paun