De-escalation techniques are the verbal and non-verbal skills used to bring a tense situation back down before it turns physical. Police officers use them. So do A&E staff, housing officers, bus drivers, security teams and anyone whose job puts them in front of people on the worst day of their week. The scale of it […]
TL;DR Betari’s Box is a training model showing how your attitude shapes your behaviour, which shapes the other person’s attitude, and so on – a cycle that can move in either direction. Its author is unverified, and several “facts” about its origin online are fabricated. But the mechanism it describes is real, backed by research […]
Three ambulance trusts, three different starting points, one training partner since 2003. Stand2 examines the evidence behind rising violence against ambulance crews, and why LAS, WMAS and SECAmb have never looked elsewhere.
Council premises are seeing more protest activity than ever – and it’s not just the politically obvious sites. Here’s the evidence, why it’s now a duty of care issue for local authority teams, and which Stand2 course fits yours.
Stand2 renews its conflict resolution training partnership with South East Coast Ambulance Service, continuing to equip crews against a national rise in workplace violence.
UKHospitality’s own CEO says the sector needs the same protections retail staff just won. Meanwhile, a 2025 survey found 76% of staff at venues displaying “Ask for Angela” branding had received no training at all. Here’s what the evidence actually shows about what keeps bar staff and guests safe – and what doesn’t.
HM Inspectorate of Probation’s own Chief Inspector says every unit he’s inspected has been rated “Inadequate” or “Requires improvement” – and from November 2026, PDUs lose the single overall score that could average that away. Here’s what’s changing, and what evidence services need to show.
Ofsted scrapped single-word judgements for report cards in November 2025 – and one unlawful suspension can now drag a school’s Attendance and Behaviour grade straight to “urgent improvement.” Here’s what inspectors actually check, and where most schools’ evidence falls short.
Retail crime law changed in 2026 – a new offence for assaulting a retail worker, and the £200 shoplifting rule scrapped. But the sections aren’t in force yet, and neither policy alone solves the real problem: staff facing a flashpoint with no training to back up the rule they’re meant to follow.
The 2025 NHS staff survey results show physical violence against staff at a three-year high – 14.5% affected overall, 22.6% of nurses and midwives, and a reporting gap that means the real numbers are worse. What the figures mean, and what NHS organisations should do next.
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