TRAINING COURSES


The Conflict Management and Physical Intervention training programmes are all based on our unique and highly effective C.A.R.E. (Countering Aggression and Response to Emergencies) Programme, which will teach you to apply a logical and systematic approach to the management of conflict, aggression and violence. The training is principle rather than technique based and as such can be applied in any context, gives staff the freedom to adapt and is less prone to rapid skills fade.


CONFLICT RESOLUTION


These programmes are designed for staff who may have to deal with difficult and at times aggressive behaviour in a low risk environment. The focus is very much on the understanding of how the stress response will affect the behaviour of all concerned and applying strategies and tactics to successfully resolve conflict using the skills and techniques taught on the course.


DEALING WITH DIFFICULT
BEHAVIOUR


DEALING WITH DIFFICULT
CALLERS

CONFLICT MANAGEMENT & PERSONAL SAFETY


These programmes are designed for staff who may have to deal with difficult and at times aggressive behaviour in a medium to high risk environment. The course will cover avoidance strategies, conflict resolution, personal safety skills and teamork to safely and successfully resolve a critical situation in the workplace using the skills and techniques that delegates are taught on the course.


SECURITY AND CIVIL
ENFORCEMENT


AMBULANCE STAFF


HEALTHCARE PROFESSIONALS

PHYSICAL INTERVENTION


These programmes are designed for staff who have completed the conflict management and personal safety training course and whose role may require them to physically manage aggression and violence. Delegates are taught to consider their full range of options and to consider physical intervention as a last resort. This is achieved using simple, instinctive responses. Delegates are also taught to carry out post incident procedures including the justification of their actions.


PHYSICAL INTERVENTION


CLINICAL & THERAPEUTIC
HOLDING

SPECIALIST SKILLS


These programmes are designed for staff who have completed the conflict management and personal safety training course and whose role may require them to physically manage aggression and violence. Delegates are taught to consider their full range of options and to consider physical intervention as a last resort. This is achieved using simple, instinctive responses. Delegates are also taught to carry out post incident procedures including the justification of their actions.


LONE WORKER


MENTAL HEALTH – FIRST PERSON ON SCENE



DEALING WITH PROTESTS


HANDCUFFING & SOFT
RESTRAINTS


HOSTILE RECONNAISSANCE



EXECUTIVE TRAVEL –
PERSONAL SAFETY


LEADERSHIP & MOTIVATION


CARE SYSTEM™ –
TRAINERS PROGRAMME

UNSURE OF YOUR TRAINING REQUIREMENTS. OR LOOKING FOR A QUOTE?

UNSURE OF YOUR TRAINING REQUIREMENTS. OR LOOKING FOR A QUOTE?